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Virtual Wellness Platform Launch Update

09.16.2020

September 17, 2020 Update

Dear Group Exercise Enthusiasts!

Thank you for your patience and support as we all anxiously await the launch of our new, virtual wellness platform. Today, I had the opportunity to view the platform with the BurnAlong leadership team and it looks so amazing! Unfortunately, as previously shared, we are experiencing unusual launch delays due to the ramifications of Hurricane Sally. There are final integration modifications to the software to complete, and then we will be ready to launch! To best serve you, our valued members, below is our revised timeline:

  • Saturday, September 19 - Tuesday, September 29 we will return to our previous style of virtual, live classes via ZOOM. You can access your ZOOM links, same as before, by clicking here. Please note, the virtual ZOOM schedule will be updated on the website by 5:00 PM, Friday, September 18, 2020.
  • Tuesday, September 29, you will receive the private access link to log in to our new, virtual wellness platform.
  • Wednesday, September 30, we will launch our new, virtual wellness platform at 100% full bells and whistles, both LIVE and ON-DEMAND. 

We sincerely thank you for your patience and understanding during this time. Our instructors look forward to their ZOOM encore next week. Also, please remember you can participate in group exercise classes live at our branches; for this schedule, please click here.

Bucks County Strong,

Alternate text

Chief Operations Officer

 


September 16, 2020 Update

Dear Group Exercise Enthusiasts!

We’re getting so close to launching our new, virtual wellness platform and we can’t wait to share it with you! As you know, YMCA of Bucks County is partnering with the company BurnAlong, to provide our members the most sophisticated, high quality, wellness experience virtually; right to you at home or wherever you may be. 

Unfortunately, several members of the “Tech Team” for BurnAlong are stationed out of Louisiana and had to evacuate in preparation for Hurricane Sally. Therefore, their “final touches” to the virtual wellness platform have been delayed but work is resuming. We anticipate receiving an update from the BurnAlong team tomorrow afternoon. With this in mind, we will launch a member update by Thursday, September 17 at 4:30 PM.  

We have you covered! Please continue to access our website by clicking here to participate in YMCA of Bucks County group exercise classes on-demand or remember, you can still participate in live classes at our branches. As always, thank you so much for your support of YMCA of Bucks County.

Bucks County Strong,

Alternate text

Chief Operations Officer

 

September 15, 2020 Communication:

Dear Group Exercise Enthusiasts!

We hope this email finds you well. As always, thank you so much for your support of YMCA of Bucks County. The purpose of this email is to share with you an important update regarding our new, virtual wellness platform.

As you know, YMCA of Bucks County is partnering with the company, BurnAlong, to provide our members the most sophisticated, high quality, wellness experience virtually; right to you at home. The password release, to access our new virtual wellness platform, was to launch to our members before 4:30 PM today.

Unfortunately, several members of the “Tech Team” for BurnAlong are stationed in Louisiana and have been negatively impacted by Hurricane Sally and the need to evacuate. Therefore, their “final touches” to the virtual wellness platform have been delayed. Our thoughts and prayers are with their team. 

But don’t worry, we have you covered! Please continue to access our website by clicking here to participate in YMCA of Bucks County group exercise classes on-demand and you can still participate in live classes at our branches. During this delay, we will be adding new, fresh content to the website. We will be launching another member update by Wednesday, September 16 at 4:30 PM.  

Bucks County Strong,

Alternate text

Chief Operations Officer